Support with downloads
Below is advice on how to download, view and manage downloads from this site
PDFs
Filename extension: .pdf
In order to view PDF documents you will need to download and install a free PDF reader like Adobe Acrobat (Windows). On some systems, you will only need to use the in-built PDF reader (like Preview for Mac).
Word, Excel and Powerpoint documents
Filename extensions: .doc (word), .xls (excel), .ppt (powerpoint)
You will need Microsoft Office, Open Office (for both Windows and Mac and free) or another office suite of programmes that support .doc, .xls and .ppt formats to open Word, Excel and Powerpoint documents on this site.
MP3s
Filename extension: .mp3
Almost all operating systems like Windows, Mac OSX and Linux have a free media player you can use to listen to MP3s. If not, you may want to download one from the following sources:
VLC (Windows and Mac)
Windows Media Player (Windows and Mac)
Winamp (Windows only)