We're sorry You appear to be using an older browser that does not support current web standards, which is why you are seeing an unstyled version of the website. To enjoy the full experience of this and many other quality websites, we recommend that you install an up-to-date browser such as Firefox.

Making a media complaint

Information on how to make an official complaint about a media outlet

Have you seen a programme or article recently that has reinforced the stigma and prejudice that surrounds mental illness? Your voice can make a difference in changing the way that the media portrays mental health and illness.

Many media outlets are more aware of their readers, viewers or listeners opinions than those of charities and other organisations. If they receive complaints or feedback from you it can make a bigger impact than if it came from YoungMinds.

If you have seen something that you feel badly represents mental illness then don't be afraid to complain and make your voice heard.

Making a complaint about print press

If you have seen something in a newspaper or magazine that you would like to complain about you can either write to the editor, the letters editor or the journalist. If they don't reply to you within one week or you are not happy with their answer then you can contact the Press Complaints Commission (PCC).


The Press Complaints Commission is an independent organisation that deals with complaints from members of the public about the content of newspapers and magazines.

You can contact them on:

Press Complaints Commission
Halton House
20/23 Holborn
London
EC1N 2JD


English helpline:       0845 600 2757
Scottish helpline:     0131  220  6652
Welsh helpline:        029 2039 5570
Textphone:             020 7831 0123


Email: complaints@pcc.org.uk

Website: www.pcc.org.uk


Making a complaint about broadcast media

If you have seen something on television or heard something on the radio that you would like to complain about you can contact Ofcom with your complaint. If the programme was on BBC TV or radio then you need to go directly to the BBC their details are below.


Ofcom
Riverside House
2a Southwark Bridge Road
London
SE1 9HA

Telephone:    020 7981 3040
Textphone:   020 7981 3043

Website: www.ofcom.org.uk

Complaints about a BBC programme:

BBC Complaints
PO Box 1922
Glasgow
G2 3WT

Telephone:    08700 100 222
Textphone:    08700 100 212

Website:        www.bbc.co.uk/complaints