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I need urgent help

  • Childline

    If you’re under 19 you can confidentially call, chat online or email about any problem big or small.

    Sign up for a free Childline locker (real name or email address not needed) to use their free 1-2-1 counsellor chat and email support service.

    Can provide a BSL interpreter if you are deaf or hearing-impaired.

    Hosts online message boards where you can share your experiences, have fun and get support from other young people in similar situations.

    Opening times:
    24/7
    Childline

  • NHS Urgent Mental Health Helpline (England only)

    Offers mental health support and advice, help to speak to a mental health professional, and can arrange an assessment to help decide on the best course of care.

    Opening times:
    24/7
    NHS Urgent Mental Health Helpline

  • Samaritans

    Whatever you're going through, you can contact the Samaritans for support. N.B. This is a listening service and does not offer advice or intervention.

    Opening times:
    24/7
    Samaritans

  • Shout

    Text SHOUT to 85258.

    Shout provides free, 24/7 text support for young people across the UK experiencing a mental health crisis.

    All texts are answered by trained volunteers, with support from experienced clinical supervisors.

    Texts are free from EE, O2, Vodafone, 3, Virgin Mobile, BT Mobile, GiffGaff, Tesco Mobile and Telecom Plus.

    Texts can be anonymous, but if the volunteer believes you are at immediate risk of harm, they may share your details with people who can provide support.

    Please note: From the 1 April 2023, texting ‘YM’ to 85258 will no longer be available to use. You can still use Shout as a support service for your mental health.

    Shout is a separate and external organisation from YoungMinds.

    Opening times:
    24/7
    Shout