Our impact reports

See how we made a difference to children and young people in our latest impact report

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Our impact reports

A group of people at the top of a purple block are helping three others climb onto their block. The text on the big purple block reads 'a world where no young person feels alone with their mental health'

Three people are stepping across two large purple stepping stones towards a purple platform. The people on the stepping stones are being helped by a person in a wheelchair on the platform. There are four other people on the platform edge celebrating and holding onto the person in the wheelchair. The platform has text on it below the people celebrating that reads: A world where no young person feels alone with their mental health'.

Every year we report on the progress we’ve made and how we’ve achieved what we set out to. Our annual impact reports showcase some of the great work we do and provide a check-in to make sure we’re still on track to meet our strategic objectives as well as outline where we go next.

In 2019-20, we had six main areas of focus:

  1. Giving young people a powerful voice.
  2. Offering advice and support to young people.
  3. Campaigning for change alongside young people.
  4. Supporting parents and carers.
  5. Supporting schools to be there for their pupils.
  6. Creating systemic change for young people.
YoungMinds Impact Report 2019-20

We’re giving young people a powerful voice

  • Our flagship¬†Activist programme¬†has gone from strength to strength, with real benefits for our Activists' mental health -¬†97% said they had better knowledge of their mental health.
  • We trained up¬†12 of our Activists¬†to deliver Activating Change workshops to over 200 young people in local schools and youth groups.
  • 15 incredible young people got involved in our Youth Panel last year, collectively taking part in¬†118 opportunities¬†to participate in the governance of YoungMinds.
  • We launched our¬†prototype smartphone app, with¬†180 young people¬†signing up as app testers using it¬†over 1,000 times¬†- Watch this space for 2021!
  • Young people participated¬†over 23,000 times¬†in our policy research by sharing their views and experiences, and supported our campaigns¬†38,139 times¬†by signing petitions or writing to their MP.
medium shot of five young people wearing jackets and backpack walking in talking outdoors with houses on the background
The support I got from YoungMinds was unreal! Now I am back fighting stronger than I ever have.
Youth Panellist

We’re offering advice and support to young people

One staff member is typing on a keyboard asking the question 'how should we talk to young people about this'. On the other side of the desk is three young people listening to the person with the computer

A staff member sits on a pink desk typing on a laptop. They are asking three young people on the other side of the desk: 'How should we talk to young people about this?'. The three young people are all smiling and one who is wearing glasses has their thumbs up.

  • We published¬†101¬†blogs¬†written by young people under 25¬†about their experience of mental ill health and recovery.
  • Our¬†Instagram following grew by 107%¬†from 38,595 to 79,947.
  • We had¬†16,764 conversations with 6,751 texters¬†via the¬†YoungMinds Textline, with¬†242¬†of those conversations leading to an active rescue.
  • We worked with O2 and our Activists to create our¬†#OwnYourFeed campaign¬†designed to help young people have a more positive time online. The campaign reached¬†1.1million young people¬†and¬†engaged over 500,000.
  • Nearly¬†2.5 million UK users¬†visited our website (59% more than the year before).
I actually needed to read this post today because I've been so scared to ask for help.
YoungMinds Instagram follower

We’re campaigning for change alongside young people

Three people holding a placard which says 'creating change'. The person on the left is holding a small placard 'youth power' with the person on the right in a wheelchair holding a placard 'activating change = youth voice'

Three people are all holding one placard together which reads: 'creating change'. The person on the left also holds a small placard which reads: 'youth power'. The person in the middle has their fist raised in the air. The third person on the right in a wheelchair holds a second placard that reads: 'activating change = youth voice'. This drawing sits on top of a light blue background with yellow stars.

  • In September we launched our¬†Act Early campaign¬†to demand a cross-government strategy for young people's mental health. The campaign¬†reached over 3.5million people¬†and¬†70,000 people¬†signed our petition.
  • Alongside Mind, we were partners in ITV's¬†Britain Get Talking campaign, which an incredible¬†42% of the UK population¬†either saw or heard about.
  • YoungMinds and our messages were included in an incredible¬†5,600¬†pieces of media coverage.
  • We supported our Activists to help Instagram understand young people's experiences of self-harm, eating disorders and suicide, which led to Instagram making policy changes.
In February, we prohibited graphic images of self-harm and built new technology to find and act on this type of content.
Instagram policy team

We’re supporting parents and carers

  • We supported¬†11,959 parents and carers¬†via our¬†Parents Helpline, including nearly¬†8,000 calls¬†and over¬†4,000 emails.
  • We gave¬†2,983 parents and carers¬†a 50-minute follow-up consultation with a mental health professional.
  • 77% of respondents¬†said that they changed their approach to supporting their child following their call with our Parents Helpline.
  • 1,098,217 UK users visited the parent section of our website (up an incredible 71% on last year)
Thank you for the support when I didn't know how to help my son. I have followed your advice on how to manage the situation, and it helped so, so much. He is happier than ever and he has a great relationship with us, his family. Thanks, especially to the lady that I spoke over the phone with.
Parents Helpline caller

We're supporting schools to be there for their pupils

A group of pupils running in the playground with YoungMinds 360 logo
  • We delivered 40 'open access' training courses, reaching¬†327 professionals.
  • We supported¬†70 schools and organisations¬†with tailor-made in-house training.
  • 97% of trainees rated our training course 'excellent' or 'good'.
  • Through our¬†360¬į Schools community, we now support¬†15,490 teaching professionals¬†with free mental health resources, tips and best practice.
We're really worrying about the future and feeling a bit lost, particularly coming out of this pandemic.
Elsa, Youth Panel

We're creating systemic change for young people

three young people writing, drawing and researching different ideas onto a large pink board

Three people are all working on a big pink board that has the title 'research' at the top. On the board there is a pink note, graph, pie chart, light bulb and a placard with a love heart on it, all in pink. The person on the left is holding a giant pencil saying: 'let's ask young people'. The person in a wheelchair in the middle says: 'they told us...'. The person on the right holds a giant magnifying glass.

  • Through our NHS England-funded¬†Amplified programme, we facilitated¬†28 workshops¬†for NHS Clinical Networks, with over 95% of respondents rating the workshop they attended as either 'excellent' or 'good'.
  • We delivered¬†28 in-house training courses¬†to 15 organisations, and 16 training courses to 165 members of the children's workforce, as part of our¬†YoungMinds Welcome programme, which focuses on the mental health needs of refugee and asylum-seeking children.
  • We took on a pioneering project to support eight Clinical Commissioning Groups across North West London to develop an intervention to improve the experience of young people leaving Child and Adolescent Mental Health Services (CAMHS) at age 18
I feel that I have more clarity about what I would like to implement within my service, and I feel that this workshop has given me the confidence to try.
Amplified workshop participant

Looking for an older report?

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Looking for an older report? You’ll find all our impact reports available to download below.

Support our work

YoungMinds exists so that young people have the strongest possible voice in improving their mental health. We need your help to make sure that voice is heard.

"The amount of times I‚Äôd tried to break out of this shell, talk about ‚ÄėI‚Äôm feeling a bit down‚Äô, ‚ÄėI‚Äôm feeling a bit scared‚Äô, I couldn‚Äôt do it. And now I can do it openly."

- Alex, Youth Activist