Offers mental health support and advice, help to speak to a mental health professional, and can arrange an assessment to help decide on the best course of care.
Use the Shout Textline for free, 24-hour mental health support.
If you need support with how you're feeling, you want information about a mental health condition or want to find out more about what support is available to you, visit our support pages for young people.
We offer three different services to parents and carers who are concerned about their child’s mental health, up to the age of 25.
Parents Helpline - Get detailed advice, emotional support and signposting. If you need further support, we will arrange a 50-minute telephone consultation with a mental health professional within seven days. Our Helpline is open 9:30am - 4pm, Mon - Fri.
Parents Webchat service - Once you are connected, a webchat adviser will direct you to information on our website or signpost you to other organisations that can offer further support. The conversation will last around ten minutes. Our Webchat is open 9:30am - 4pm, Mon - Fri.
Parents Email service - Email us and receive practical advice, signposts to places where you can find help and resources providing more detailed information within 3-5 working days. Our email service is open 4pm - 9:30am, Mon - Fri and over the weekend. Please be aware that our parents@youngminds.org.uk email address is no longer active, and you will not receive a response from our team if you send an email directly to our address. However, you can still get in touch with our team via webchat, email or over the phone. To find out how take a look at our Parents Helpline page.
YoungMinds is an independent national charity and is not part of the NHS at all. CAMHS is a set of local services run by the NHS in your area and you’ll usually be referred by your GP or, you canfind your nearest CAMHS service on the NHS website.
Currently we do not provide training or presentations to young people, but it is something we’re hoping to offer in the future. For opportunities for young people under 25, look here.
To find out about the different ways you can fundraise for YoungMinds, please head over to our fundraising section.
Unfortunately we do not have the capacity to give advice or research support as we are not a research organisation. For the latest statistics about young people's mental health, see our mental health statistics page.
We have very limited capacity to attend promotional events, however if you think we would be a good fit, please get in touch.
We are unable to promote or endorse projects when we have not been involved in the development process from the beginning.
For information on our current paid vacancies, or to find out more about working at YoungMinds, have a look at our careers page.
For information on our voluntary vacancies, or to find out more about volunteering at YoungMinds, have a look at our volunteering page.
If you have any queries about any of the roles, please contact the recruitment team via the form at the bottom of our careers page.
If you are a young person under the age of 25 and would like more information on playing an active role in the work we do, see how you can get involved.
Unfortunately we do not offer clinical services to young people, so we are unable to support psychology/social work etc. placements at YoungMinds.
We are also not currently able to offer internships or accommodate work experience placements due to the lack of resources in the office.
If you are a young person under the age of 25 and would like more information on playing an active role in the work we do, see how you can get involved.
Contact us
To contact an individual team, please use the relevant enquiry form:
Fundraising - contact form at the bottom of the page
If you cannot find an answer to your query and do not wish to contact a specific team, you can use the general enquiries form at the bottom of this page, or call our office on 020 7089 5050.
If your query isn’t covered above, please use our form below.