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Contact us

Whatever your enquiry is about, find out how to get in touch.

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Get mental health support

If you need urgent help with your mental health, use one of the helpline services below. If you feel as though you or someone else is at risk of immediate harm, please call 999 immediately.

  • YoungMinds Textline

    Text YM to 85258

    Provides free, 24/7 text support for young people across the UK experiencing a mental health crisis.

    All texts are answered by trained volunteers, with support from experienced clinical supervisors.

    Texts are free from EE, O2, Vodafone, 3, Virgin Mobile, BT Mobile, GiffGaff, Tesco Mobile and Telecom Plus.

    Texts can be anonymous, but if the volunteer believes you are at immediate risk of harm, they may share your details with people who can provide support.

    Opening times:
    24/7
  • Samaritans

    Whatever you're going through, you can contact the Samaritans for support.

    Opening times:
    24/7
  • Childline

    If you’re under 19 you can confidentially call, chat online or email about any problem big or small.

    Sign up for a free Childline locker (real name or email address not needed) to use their free 1-2-1 counsellor chat and email support service.

    Can provide a BSL interpreter if you are deaf or hearing-impaired.

    Hosts online message boards where you can share your experiences, have fun and get support from other young people in similar situations.

    Opening times:
    9am - midnight, 365 days a year

Use the YoungMinds Textline for free, 24-hour mental health support. If it matters to you, it matters to us.

  • YoungMinds Textline

    Text YM to 85258

    Provides free, 24/7 text support for young people across the UK experiencing a mental health crisis.

    All texts are answered by trained volunteers, with support from experienced clinical supervisors.

    Texts are free from EE, O2, Vodafone, 3, Virgin Mobile, BT Mobile, GiffGaff, Tesco Mobile and Telecom Plus.

    Texts can be anonymous, but if the volunteer believes you are at immediate risk of harm, they may share your details with people who can provide support.

    Opening times:
    24/7

If you need support with how you're feeling, you want information about a mental health condition or want to find out more about what support is available to you, visit our support pages for young people.

Find help

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We offer three different services to parents and carers who are concerned about their child’s mental health, up to the age of 25.

  • Parents Helpline - Get detailed advice, emotional support and signposting. If you need further support, we will arrange a 50-minute telephone consultation with a mental health professional within seven days. Our Helpline is open 9:30am - 4pm, Mon - Fri.
  • Parents Webchat service - Once you are connected, a webchat adviser will direct you to information on our website or signpost you to other organisations that can offer further support. The conversation will last around ten minutes. Our Webchat is open 9:30am - 4pm, Mon - Fri.
  • Parents Email service - Email us and receive practical advice, signposts to places where you can find help and resources providing more detailed information within 3-5 working days. Our email service is open 4pm - 9:30am, Mon - Fri and over the weekend.
Find out more

Frequently asked questions

YoungMinds is an independent national charity and is not part of the NHS at all. CAMHS is a set of local services run by the NHS in your area and you’ll usually be referred by your GP or, you can find your nearest CAMHS service on the NHS website.

You can find out more about CAMHS in our guide.

We provide training courses to adults – see our current training courses or get in touch to find out about training.

Currently we do not provide training or presentations to young people, but it is something we’re hoping to offer in the future. For opportunities for young people under 25, look here.

To find out about the different ways you can fundraise for YoungMinds, please head over to our fundraising section.

Unfortunately we do not have the capacity to give advice or research support as we are not a research organisation. For the latest statistics about young people's mental health, see our mental health statistics page.

If you would like to book a speaker or trainer for your event, please contact the training team.

We have very limited capacity to attend promotional events, however if you think we would be a good fit, please get in touch.

We are unable to promote or endorse projects when we have not been involved in the development process from the beginning.

For information on our current paid vacancies, or to find out more about working at YoungMinds, have a look at our careers page.

For information on our voluntary vacancies, or to find out more about volunteering at YoungMinds, have a look at our volunteering page.

If you have any queries about any of the roles, please contact the recruitment team via the form at the bottom of our careers page.

If you are a young person under the age of 25 and would like more information on playing an active role in the work we do, see how you can get involved.

Unfortunately we do not offer clinical services to young people, so we are unable to support psychology/social work etc. placements at YoungMinds.

We are also not currently able to offer internships or accommodate work experience placements due to the lack of resources in the office.

If you are a young person under the age of 25 and would like more information on playing an active role in the work we do, see how you can get involved.

Contact us

To contact an individual team, please use the relevant enquiry form:

If you cannot find an answer to your query and do not wish to contact a specific team, you can use the general enquiries form at the bottom of this page, or call our office on 020 7089 5050.

If your query isn’t covered above, please use our form below.