Use the YoungMinds Textline for free, 24-hour mental health support. If it matters to you, it matters to us.
If you need support with how you're feeling, you want information about a mental health condition or want to find out more about what support is available to you, visit our support pages for young people.
We offer three different services to parents and carers who are concerned about their child’s mental health, up to the age of 25.
Parents Helpline - Get detailed advice, emotional support and signposting. If you need further support, we will arrange a 50-minute telephone consultation with a mental health professional within seven days. Our Helpline is open 9:30am - 4pm, Mon - Fri.
Parents Webchat service - Once you are connected, a webchat adviser will direct you to information on our website or signpost you to other organisations that can offer further support. The conversation will last around ten minutes. Our Webchat is open 9:30am - 4pm, Mon - Fri.
Parents Email service - Email us and receive practical advice, signposts to places where you can find help and resources providing more detailed information within 3-5 working days. Our email service is open 4pm - 9:30am, Mon - Fri and over the weekend. Please be aware that our firstname.lastname@example.org email address is no longer active, and you will not receive a response from our team if you send an email directly to our address. However, you can still get in touch with our team via webchat, email or over the phone. To find out how take a look at our Parents Helpline page.
Currently we do not provide training or presentations to young people, but it is something we’re hoping to offer in the future. For opportunities for young people under 25, look here.
To find out about the different ways you can fundraise for YoungMinds, please head over to our fundraising section.
Unfortunately we do not have the capacity to give advice or research support as we are not a research organisation. For the latest statistics about young people's mental health, see our mental health statistics page.