Parent sits with their arm around their child to reassure them.

Getting support from the GP

A General Practitioner (GP) is the doctor who provides overall care for your child’s physical and mental health. GPs are usually the first place to go to access mental health support through the NHS. They can explore what’s going on for your child, and suggest things that might help. They can also make referrals to specialist NHS and other local services.

We often think of a GP looking after our physical health, but it’s important to remember that mental health is just as much a part of a GP’s job – and that the doctor will be used to supporting people in this way.

Your child might be feeling low or anxious, or struggling with upsetting thoughts, self-harm or eating problems. However they’re feeling, if your child is experiencing thoughts or behaviours that are affecting their daily life, speaking to a GP can be a good first step to finding the help they need.

Your GP is really experienced at talking to and supporting young people and they can be an invaluable resource.

What can the GP help with?

During an appointment, the GP will talk to your child to find out how they’re feeling, explore what might be causing them to feel this way and discuss what type of support they need. They can also answer any questions you or your child have.

The GP can:

  • Offer guidance around strategies or self-help resources your child can try.

  • Suggest counselling or therapy, and refer your child to an NHS or other local counselling service.

  • Find local mental health support groups, and/or local charities offering support such as mentoring or drop-in sessions.

  • Refer your child to the NHS service for young people’s mental health, called CAMHS, for an assessment or specialist treatment – or to NHS adult mental health services if they are 18 or older. They can also refer your child to other specialists, such as a paediatrician or psychologist.

  • Discuss medication options where relevant if your child is 18 or older. If your child is under 18, they should only be prescribed medication by a psychiatrist (a doctor specialising in mental health), and only alongside talking therapies or another psychological treatment.

  • Provide notes explaining any absences from school or work if needed.

A young person alone and looking down at the ground.

You can also ask the GP to provide follow-up appointments so they can see whether things are improving or getting any worse. This can be especially helpful if your child is on a waiting list for specialist support, for example from CAMHS. In this situation, a GP can provide support and look out for any signs that the situation is worsening, which may mean they can be seen more quickly.

If your child has already been referred to CAMHS and they are waiting for an assessment, your GP can help by supporting the referral.

Find out more about accessing CAMHS services in our parents' guide.

Parents' guide to CAMHS
Going to the doctors to discuss how I’d been feeling was a scary thought, but I knew that only positives could come from it.
Laura, a young person

How can I make a GP appointment for my child?

You can make an appointment for your child with a GP at the surgery where they’re registered, or find a new GP near you. You can make an appointment by phoning or going into the surgery.

Ask whether your child can see a GP who specialises in mental health or working with young people. There might not be one at the surgery, but it's still okay to ask.

It could also be helpful to see whether there is a particular GP your child would like to see. For example, there might be a doctor they already know who they feel comfortable with, or they might find it easier to talk to someone they don’t know. They might also feel more comfortable speaking to a GP who is from the same cultural or faith background as them. If this is the case, ask the surgery if they can provide this. 

It’s your child's right for their appointment to be accessible. When your child or young person registers at your doctor’s surgery, they should ask if they have any accessibility needs. This will go on their record so they can organise support. If they do not ask when they register, you or your child should let the doctors know when you make the appointment.
Here are some ways the GP can make the appointment more accessible for your child:
  • by providing a chaperone (someone to go with your child) for their appointment
  • by providing a BSL (British Sign Language) interpreter
  • by providing information in a way that is more accessible if they have a disability, impairment or sensory loss - this might be the format your child needs information in, the best way to contact them, or ways to support their communication needs.
  • by making the surgery accessible if they have a disability, impairment or sensory loss
For more information on accessibility in GP surgeries and the NHS, see the Accessible Information Standard.

If you are concerned about your child’s mental health and they need to be seen before the next regular appointment is available, you can request an urgent on-the-day appointment by calling the surgery. GPs provide urgent appointments each day, and these are as much for mental health concerns as physical health issues.

In this situation, you can also call the NHS urgent mental health helpline, which can help to arrange for an assessment to find the right care for your child.

If your child is in a crisis or you are worried they are not safe, we have information on how to access immediate emergency or crisis help.

My child needs urgent help

What can I do if my child doesn’t want to see a GP?

For your child, opening up to a doctor about their mental health might feel daunting, anxiety-provoking or even like an impossible idea. They might be embarrassed or ashamed about how they’re feeling, or worried about being judged or not knowing what to say.

If your child’s not sure about talking to a GP, you can:

Young people can find it hard to explain what’s behind their feelings, so the first step is often to open up a conversation about what’s going on. You might want to do this while out on a walk, or while doing another activity your child enjoys, as this can help your child to feel more relaxed and make talking easier.

If they can tell you why they don’t want to talk to the GP, show them you understand why it’s hard. For example, you might say: ‘It’s a big thing to open up to someone you don’t know, I find that hard too’.

If they can’t tell you what it’s about, gently suggest some ideas. For example, by saying: ‘I wonder if you feel like you won’t know what to say to the GP?’, or ‘I wonder if you feel like the GP won’t be able to help?’

Depending on what specific worries your child is able to tell you about, this could be things like:

  • giving them more information about what will happen during the appointment, and the types of support the GP might offer them
  • offering them a different doctor to speak to
  • doing the appointment over the phone (this can be over speaker-phone if they would like you to be involved in the conversation)
  • thinking through what they’re going to say with you beforehand, or taking notes with them
  • you going to the appointment with them
  • you telling the doctor what’s going on, after agreeing together what they’d like to say
  • going by themselves if they think this would make it easier to open up
  • you taking them to the appointment but waiting outside

It can help to hear that even though what they’re going through feels new for them, it is very likely that the GP will have seen other people with similar problems. Lots of young people and adults go to the GP for support with their mental health, and this is a normal part of a GP’s job.

Talk about some of the specific things you’ve noticed and are worried about. For example, you might say, ‘I’ve noticed recently that you seem really down, and I want to find some support that will make things better’.

Sometimes, it’s too much for a young person to make the choice themselves and it might be reassuring for you to take the lead. Let them know you can see they’re struggling and need support, and you’re going to help them get to this appointment.

If your child will not see a GP, you can always call the GP yourself for information and advice – even if your child won’t go to an appointment.

You could also ask your child if they would find it easier to open up to another professional, such as a counsellor or therapist. Our guide to counselling outlines how you can access local services.

Counselling and therapy

If your child finds aspects of going into a GP surgery overwhelming or anxiety-provoking, you can ask the GP to make adjustments such as:

  • dimming the lights in the room
  • letting them wait somewhere quiet, or letting them wait outside the surgery and calling them in when the GP is ready
  • offering a phone appointment

This video explains the steps you can take if your child is finding it hard to ask for help.

GPs are there for you as well. Inevitably when you are supporting a child with mental health difficulties, you will have times when you need to speak to someone and your GP will be able to understand and support you too.

Preparing for a GP appointment

Some teenagers and young people might prefer to see a doctor by themselves. If your child would like to do this, you can show them our guide for young people – this includes tips to help them prepare for the appointment.

If you have a younger child, or your older child would like you to go to the appointment with them, here are some tips to help you prepare.

1. Prepare what you're going to say

Make a note of your concerns and examples of any thoughts, feelings or behaviours you’re particularly worried about. You can use Docready to build a checklist of what you want to talk about.

2. Take your notes with you

Take these notes with you so that you don’t need to remember everything you want to cover. Try to include specific examples when you’re talking to the GP. This helps them to get a sense of what’s going on and the impact this is having on your child and your family life.

3. Describe your child's behaviour

As our feelings will go up and down, it’s sometimes helpful to describe how your child has been feeling on their worst or most challenging days, as well as how they are on the day of the appointment.

4. Ask questions

Ask specific questions about any support you and your child would like. For example, you can directly ask the GP to refer your child to a counselling service, or for an assessment with the NHS mental health service for children and young people, called CAMHS, or another specialist.

How does confidentiality work at GP appointments?

Mother and daughter having a serious talk on the sofa

If you have an older child and they go to see the GP by themselves, the appointment will usually be confidential. This means the GP will not tell anyone else about it without your child’s consent.

The GP will usually encourage a young person to talk to their parents or carers about how they’re feeling. They can also offer to do this on your child’s behalf if your child doesn’t feel they can tell you themselves.

The GP will not keep information confidential if they are concerned about your child’s safety, even if your child doesn’t want them to tell anyone. This might be, for example, because they are worried that your child is feeling suicidal or is at risk of seriously hurting themselves, or because your child tells the GP they are being harmed by someone else.

If you are unhappy with the GP’s support

It can feel upsetting when your child takes the significant step of seeing a GP and doesn’t get what they need from the appointment, or doesn’t feel comfortable with the way the doctor has handled it.

If you don’t feel the GP is taking enough action or taking the concerns seriously, you can ask the surgery to book your child another appointment with a different GP. It can sometimes be really useful to get a second opinion. It might also help to ask whether there is a GP at the surgery who specialises in mental health, or in working with young people.

You can also have a look at other mental health support that might be available locally for your child in our guide to getting help.

You might also find this helpful

We've got information and advice on other places where your child can access mental health support.

Useful helplines and websites

While we take care to ensure that the organisations we signpost to provide high quality information and advice, we cannot take responsibility for any specific pieces of advice they may offer. We encourage parents and carers to always explore the website of a linked service or organisation to understand who they are and what support they offer before engaging with them.

  • YoungMinds Parents Helpline

    We support parents and carers who are concerned about their child or young person's mental health. Our Parents Helpline provides detailed advice and information, emotional support and signposting.

    You can speak to us over the phone or chat to us online.

    You can speak to us over webchat between 9.30am and 4pm from Monday-Friday. When we’re closed, you can still leave us a message in the chat. We’ll reply to you by email in 3-5 working days.

    Opening times:
    9.30am-4pm, Monday-Friday
  • Doc Ready

    An online tool to help you build a list of what you want to talk to the GP about, and what you want to cover in the appointment.

    You can also find information and advice on speaking to GPs about mental health on their website.

  • Childline

    If you’re under 19 you can confidentially call, chat online or email about any problem big or small.

    Sign up for a free Childline locker (real name or email address not needed) to use their free 1-2-1 counsellor chat and email support service.

    Can provide a BSL interpreter if you are deaf or hearing-impaired.

    Hosts online message boards where you can share your experiences, have fun and get support from other young people in similar situations.

    Opening times:
  • The Mix

    Free, short-term online counselling for young people aged 25 or under. Their website also provides lots of information and advice about mental health and wellbeing. 

    Email support is available via their online contact form.

    They have a free 1-2-1 webchat service available during opening hours.

    Opening times:
    4pm - 11pm, Monday - Friday
  • NHS Urgent Mental Health Helpline (England only)

    Offers mental health support and advice, help to speak to a mental health professional, and can arrange an assessment to help decide on the best course of care.

    Opening times:
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This page was reviewed in January 2023.

It was created with parents and carers with lived experience of supporting their child or young person with getting help from the GP.

We will next review the page in 2026.

YoungMinds is a proud member of PIF TICK – the UK's quality mark for trusted health information.

Whether you love the page or think something is missing, we appreciate your feedback. It all helps us to support more young people with their mental health.

Please be aware that this form isn’t a mental health support service. If your child is in crisis right now and you want to talk to someone urgently, find out who to contact on our urgent help page.

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This form is not a mental health support service. We cannot reply to this. If you or your child are at immediate risk of harm, call 999 and ask for an ambulance or go to your nearest A&E. If you are worried about your child’s mental health, call our Parents Helpline on 0808 802 5544, Mon-Fri, 9:30am – 4pm. If you are struggling with your own mental health, call Samaritans on 116 123.

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